People don’t want FEATURES. They’ll tell you they do until they’re blue in the face. But what they actually want is ease-of-use, and solutions to real-world problems — looking at a map, finding nearby restaurants, sending a photo to a friend without going through 6 submenus, not to mention making phone calls. You’re Google, you’re actually not too bad at this. Ditch those other 33 companies, put 20 of your smartest people on it, and you stand a fighting chance. Otherwise just let it go …